Metabet
- Games:1000+
- License:None
- Support:Live Chat
- Launched:2023
- Game Type:Sports, Esports, Live Casino, Slots, Fishing, 3D Games
- Social mediaNone
- Bonuses:Welcome Bonus, Reload Bonus, Daily Rebate
- VIP Program:Not available
- Min deposit:RM10
- Min withdrawal:RM50
- Currencies:MYR
- Methods:Grab Pay, Shopee Pay, Boost Pay, Touch'N Go eWallet, Help2Pay, Tether, Bank Transfer, Ok2pay
Pros
- Website is simple and neat for easy access.
- Generous bonus for new and existing players.
Cons
- No customer care and follow up.
- Website is new and not experienced enough.
Website Usability & Securities
System Loading Speed
Speed index for mobile version is over 14.4s which is considered bad. Speed index for desktop version is over 2.9s which is considered bad as well. Performance score for mobile version is 18 while for desktop version is 62.
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Initial Webpage Loading Speed
Average time taken for Desktop to load the page is around 7s. Average time taken for Android to load the page is around 7s. Average time taken for iOS to load the page is around 3s.
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- System Loading Speed
- Initial Webpage Loading Speed
- App & Languages
- Securities
Registration & Customer Care
Registration
Average time taken for Desktop to fully register an account - 1min 12sec Average time taken for Android to fully register an account - 1min 58sec Average time taken for iOS to fully register an account - 2min 10sec
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- Registration
- Welcome Messages
Customer Service
Solution
1st question - Misunderstand at first but answered afterwards, took very long time to reply. 2nd question - Provide information as asked.
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- Response Time
- Solution
Games Performances
Game Access Time
Average game loading time for Desktop is 13sec. Average game loading time for Android is 8sec. Average game loading time for iOS is 3sec.
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- Game Categories
- Game Providers
- Game Access Time
- Overall Game Experience
Bonus & Payment Methods
Bonuses
Welcome bonus 100% for Sportsbook & Slot games, 50% for Live Casino. Daily reload 10% for Sportsbook, Slot games & Live Casino. VIP program not available.
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Deposit
Average deposit time taken is 3 minute 10 seconds. 4 deposit methods are available which are Quick Pay, Bank Transfer, e-Wallet and Crypto Transaction. Error while making deposit on website, resolved through customer service.
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Withdrawal
Average withdrawal time taken is 6 minute 35 seconds. Only 1 withdrawal method is available which is Bank Transfer.
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- Deposit
- Withdrawal
Overall Summary
Throughout Ugrado reviews, Metabet scored a total of 2 stars. Metabet might not be among the best, but it is more than enough for casual plays. There’s obvious ups and downs in Metabet’s website, but it is understandable as Metabet is relatively new. Metabet definitely has to work harder to fight for a spot in the top contender of online casinos in Malaysia.
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